Privacy policy

 

Privacy Policy – trendzjewellery.in (Trendz Jewellery)

Last Updated: October 3, 2025

Website / Brand Name: https://trendzjewellery.in/ (“Website/Store”), operated by Trendz Jewellery (“we”, “us”, “our”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website, services, and make purchases.

By accessing or using our Services, you agree to the terms of this Privacy Policy.

1. Personal Information We Collect

We may collect the following information:

  • Contact details: name, billing/shipping address, phone number, email address

  • Payment information: credit/debit card, UPI, or payment account details (processed securely via third-party gateways; not stored by us)

  • Account details: username, password, preferences, settings

  • Transaction data: items viewed, added to cart, purchased, returned, exchanged

  • Communications: customer support queries, feedback, emails, messages

  • Device & usage data: IP address, browser type, device details, website interactions

2. Sources of Information

We collect information from:

  • Directly from you (when you register, order, or contact us)

  • Automatically (via cookies, browsing, and device usage)

  • Service providers (payment gateways, couriers, marketing partners)

  • Third-party integrations (e.g., Shopify, analytics tools)

3. How We Use Your Information

We use your personal information to:

  1. Provide Services: process and deliver your orders, handle payments, manage accounts, and process returns/exchanges.

  2. Improve Experience: remember preferences, recommend products, improve website performance.

  3. Marketing: send promotional offers, newsletters, and targeted ads (you may opt out anytime).

  4. Security & Fraud Prevention: verify accounts, detect fraudulent activity, and ensure safe transactions.

  5. Legal Compliance: comply with GST, Indian laws, court orders, and government requests.

4. Sharing of Information

We do not sell or rent your personal information. We may share limited information with:

  • Shopify (our e-commerce platform provider)

  • Courier/logistics partners (for deliveries)

  • Payment processors (for secure transactions)

  • Marketing/advertising partners (for promotions, with your consent)

  • Government authorities (if required under law)

5. Cookies

We use cookies and similar technologies to:

  • Remember preferences and improve your experience

  • Track website usage and performance

  • Show you relevant products and ads

Opt-Out: You may disable cookies in your browser settings. Please note some features may not function correctly if cookies are disabled.

6. Children’s Data

Our Services are not intended for children under 18 years in India (or under 16 in other regions). We do not knowingly collect such data. If you believe we have collected a minor’s information, please contact us to delete it.

7. Data Security & Retention

  • We use encryption, secure servers, and restricted access to protect your information.

  • No system is 100% secure; we cannot guarantee absolute protection.

  • We retain data only as long as necessary for business, tax, and legal compliance.

8. Your Rights

As a customer, you have the right to:

  • Access your personal information

  • Request correction or deletion of your data (subject to law)

  • Withdraw consent for marketing or data use

  • Opt out of promotional communications (via “unsubscribe” in emails or by contacting us)

To exercise these rights, email us at thetrendzjewellery@gmail.com.

9. Grievance Officer (India DPDP Act, 2023 Compliance)

As required under the Digital Personal Data Protection Act, 2023, we have appointed a Grievance Officer for data-related concerns:

Grievance Officer: Trendz Jewellery Support Team
Email: thetrendzjewellery@gmail.com
Phone: +91 93162 87182
Address: STREET NO-9, SHREE SHAKTI PARK, MORBI ROAD, SETELIGHT CHOWK, NAGBAI MANDIR ROAD, 360003 RAJKOT, Gujarat, India

10. International Data Transfers

Since our website is hosted on Shopify, your data may be transferred outside India to Shopify’s servers. By using our Services, you consent to such transfers, which are subject to adequate safeguards in compliance with data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with the “Last Updated” date revised.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

Website / Brand Name: https://trendzjewellery.in/
Trade Name: Trendz Jewellery
GST Number: 24BMGPP0170B1ZL
Address: STREET NO-9, SHREE SHAKTI PARK, MORBI ROAD, SETELIGHT CHOWK, NAGBAI MANDIR ROAD, 360003 RAJKOT, Gujarat, India
Contact Number: +91 93162 87182
Email: thetrendzjewellery@gmail.com